You have the right to request deletion of your account and the personal data associated with it at any time. Deletion is irreversible. Once your account is deleted, you will immediately lose access to all data stored within it, and we will permanently delete that data in accordance with the timeline in Section 4.
If you are an EEA or UK resident, you also have a right to erasure under GDPR/UK GDPR. This policy is designed to honor that right. If you believe your erasure request has not been fulfilled, you may contact us at info@flomatic.io.
If you are unable to access the App, you may request account deletion by email. Send a request to info@flomatic.io with the subject line "Account Deletion Request" and include the email address or username associated with your account. We will verify your identity and process the deletion within 30 days.
Organization administrators may also delete individual user accounts or the entire organizational account through the web administration portal. Deletion of the organizational account will delete all user accounts and all associated data for that organization.
Upon account deletion, the following data is permanently and irreversibly removed from our systems:
| Data Type | Action |
|---|---|
| Account credentials (username, hashed password) | Deleted |
| Lead and contact records (names, emails, phone numbers, addresses, all business card fields) | Deleted |
| Business card images and contact photographs | Deleted |
| Audio recordings | Deleted |
| Audio transcripts | Deleted |
| Meeting notes and metadata | Deleted |
| Email drafts and email history within the App | Deleted |
| Authentication tokens and session data | Deleted |
| App usage and analytics data linked to your account | Deleted |
Certain data may be retained after account deletion solely to the extent required by law or legitimate business necessity:
| Data Type | Action | Reason and Retention Period |
|---|---|---|
| Aggregated, anonymized usage statistics (no personal identifiers) | Retained | Product analytics. No individual can be identified from this data. |
| Transaction and billing records (if applicable) | Retained | Legal and tax compliance. Retained for up to 7 years as required by applicable law. |
| Security incident logs referencing your account | Retained | Security, fraud prevention, and legal compliance. Retained for up to 90 days. |
| Data subject to a legal hold or active legal proceeding | Retained | Legal obligation. Retained only for the duration of the hold. |
We do not retain your personal contact data, recordings, transcripts, notes, images, or email drafts after deletion. Data retained for legal compliance is stored in a segregated, restricted access environment and is not used for any other purpose.
If you submitted a deletion request via email, processing begins upon identity verification and may take up to 30 days from confirmation.
Deleting your account in the AI Meeting Tracker App does not automatically delete data that has already been synchronized to third-party services. Specifically:
Deleting your account removes all server-side data. To fully remove data from your device:
For deletion requests, questions about this policy, or to report a concern about data that has not been deleted as expected, contact:
ALL ROYAL LLC (d/b/a Flomatic AI)
Email: info@flomatic.io
Subject line: "Account Deletion Request" or "Data Erasure Request (GDPR)"
Application: AI Meeting Tracker
We will acknowledge your request within 5 business days and confirm completion within 30 days.